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Direct support from our kitchen

Prompt replies within one business day from our dedicated kitchen and logistics team. We provide transparent answers on ingredient sourcing, grain processing, and allergen handling.

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Frequently asked questions

Essential details on dispatch times, airtight shelf-life, and home storage.

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Airtight shelf-life

Storage advice

Orders are dispatched across regions within 48 hours. Standard delivery takes 3 to 5 business days.

Our stone-ground mixes stay fresh for up to six months when kept sealed in cool, dry conditions.

Store in an airtight container away from direct sunlight to preserve the roasted aroma and natural crunch.